Contact Us

We're here to help with all your My RoamPass questions. Firstly, to help support your query, do you have an account with us?


Our Address

Phone from Malaysia: 1800 817 558
Phone from Australia: 1300 514 991
Phone from New Zealand: 0800 039 465
From overseas: +61 2 9003 9515
From your My RoamPass: *500#

Sydney Address:
Level 2, 100 William Street, Woolloomooloo NSW 2011, Australia
Kuala Lumpur Address: Level 2A-23-1, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, Kuala Lumpur, 50470, Malaysia
New Zealand Address: Level 4, Hurlstone House, 130 Khyber Pass Road, Grafton Auckland 1023, New Zealand

Operating hours:
My RoamPass Support is available 24 hours a day, 7 Days a week


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