Contact Us

We're here to help with all your My RoamPass questions. Firstly, to help support your query, do you have an account with us?

Yes

Our Address

Phone from Malaysia: 1800 817 558
Phone from Australia: 1300 514 991
Phone from New Zealand: 0800 039 465
From overseas: +61 2 9003 9515
From your My RoamPass: *500#
Email: sim@unitedglobalsim.com

Sydney Address:
Level 2, 100 William Street, Woolloomooloo NSW 2011, Australia
Kuala Lumpur Address: Level 2A-23-1, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, Kuala Lumpur, 50470, Malaysia
New Zealand Address: Level 4, Hurlstone House, 130 Khyber Pass Road, Grafton Auckland 1023, New Zealand

Operating hours:
My RoamPass Support is available 24 hours a day, 7 Days a week